Shipping and Delivery
Dated: 14-08-2025
Welcome to MaasaiSoko's Shipping and Delivery page, where we aim to provide information with respect to the order shipping and delivery process.
Shipping Methods: We have made arrangements with reliable courier and shipping partners to ensure your orders reach you in a timely manner.
Delivery Times: We understand the importance of receiving your orders promptly and hence we strive to deliver your purchases within 2-3 business days for countrywide deliveries. For orders within Nairobi, we offer next-day delivery to ensure your items reach you as quickly as possible.
Shipping Costs: We believe in fair and transparent pricing. Shipping costs vary depending on the size, weight, and destination of your order. Rest assured, we always strive to keep shipping costs reasonable and competitive.
Tracking Your Order: Once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery and estimate its arrival time.
Shipping Restrictions: While we endeavor to deliver to as many locations as possible, there may be certain areas or regions where we are unable to ship. If in doubt, please contact our customer support team at info@maasaisoko.co.ke for information on any shipping restrictions that may apply to your location.
Customer Support: If you have any questions or concerns regarding shipping or delivery, please contact our customer support team at info@maasaisoko.co.ke for assistance.
Thank you for choosing MaasaiSoko for your shopping needs. We look forward to serving you and ensuring a smooth and satisfying shopping experience from start to finish.